If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!

“I’ve been seeing Dr. Pappel and his team for over two years now and have always been very pleased with both the service and treatment. The girls are extremely friendly and happy to help. I truly enjoy my appointments! I would gladly recommend Dr. Pappel and his team to any of my family or friends. They’re just fantastic!” — Anonymous

“From the moment I entered the office I felt like I was in good hands.” — Paul D., May 11, 2013

“Best orthodontic care in Nanaimo! I started with this office back in 1998 with our oldest daughter and now just finishing up treatment with our youngest son in 2013. This office has been nothing but professional and outstanding service throughout the years. I would highly recommend Dr. Pappel and his staff for anyone needing orthodontic care for themselves or their children. Thanks, Dr. Pappel! You run an amazing office.” — Scotty C., April 14, 2013

“Another great experience. Everyone always does all they can to put my daughter’s fears at ease, both explaining what they are doing as well as joking with her along the way.” — Anonymous, Dec 3, 2012

“I have always enjoyed my visit to Dr. Pappel. They make you feel at home, are very friendly, and explain everything to you.” — Samantha S., July 13, 2012

“The team at Dr. Pappel’s office is friendly and professional, as well as welcoming. They make you feel relaxed and at home. I have my second child having braces with them and they are so nice to deal with and always answer any questions I have in a way that my children can understand as well. A pleasure to deal with.” — Mona M., June 1, 2012

“My daughter and I went for her first appointment and were greeted with smiles. They were very friendly and helpful in explaining what was being done. I would tell anyone needing care to please check these guys out first. Keep up the good work!” — Jessica, March 9, 2012

“Even at my age — 67! On a whim I asked my dentist about straightening my teeth and he recommended Dr. Pappel. I loved that the initial consultation was free. After that I was hooked.” — Margaret T., Feb 5, 2012

“Service with a smile — literally! From the first visit over a year ago I continue to be impressed with the friendly, personable staff and professionalism in this office. I have yet to find another business that can match the level of service and friendly atmosphere they provide. You need to experience it to believe it. Dr. Pappel is without a doubt one of the best I have seen and I would not hesitate to recommend him. If you want the best and be cared for by the best then you have no other option than to visit Dr. Pappel and his staff.” — Bill M., Jan 13, 2012 

“I love it there! Our family loves coming to the orthodontic office! Thanks, everyone!” — Wesley, Jan 13, 2012

“Twenty years ago I was a patient of Dr. Pappel. Today, I had the pleasure of seeing him again with my daughter. I have always found the staff very friendly, caring, and compassionate. Dr. Pappel was fantastic with my daughter. He took the time to make her comfortable and talk to her about her teeth. We left understanding all our options, and feeling great about the treatment planned. My smile is proof of the beautiful long lasting work that Dr. Pappel provides. My daughter’s future smile is in trusted hands.” — Sienna M., Dec 1, 2011

“Very happy with the results of treatments for both my children! We have spent a lot of time at the clinic over the past three years and the team is always friendly and helpful. Thank you for everything!” — Anonymous, Nov 28, 2011

“My treatment involving Invisalign® so far has been great. When asked by anyone about the treatment, I always highly recommend Dr. Pappel and his staff. The level of professionalism and comfort they provide would benefit anyone requiring their service young or old. Well done, everyone.” — Karen, Nov 20, 2011

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